Your privacy matters. This policy explains exactly what personal information pk21 report collects, how it is used, who it may be shared with, and the steps taken to keep it secure — written in plain language for Pakistani players.
Six core privacy commitments that underpin how pk21 report manages your personal data across every part of the platform.
pk21 report only collects the personal information that is genuinely needed to operate your account, process PKR payments and keep the platform secure. Data that serves no clear purpose is not collected or retained.
All sensitive personal data and payment information stored on pk21 report infrastructure is encrypted at rest and in transit. This includes your account credentials, identity documents submitted for verification and payment method details.
pk21 report does not sell, rent or trade your personal information to third parties for their own marketing purposes. Your data is used only to deliver the platform services you signed up for and to comply with relevant obligations.
Payment data for JazzCash, Easypaisa, Raast and bank transfers is handled through secure payment processing channels. Full payment credentials are never stored unencrypted on pk21 report servers after a transaction is complete.
You have the right to access, correct or request deletion of your personal data held by pk21 report. These rights can be exercised through your account settings or by contacting the support team directly at any time.
When this Privacy Policy changes in any material way, pk21 report will notify registered players via the account dashboard. You will always know what the current policy says and when it was last updated — no hidden revisions.
This Privacy Policy describes how pk21 report ("the Platform," "we," "us," "our") collects, uses, stores and protects the personal information of players ("you," "your") who access or use the pk21 report website, mobile browser experience and dedicated mobile app.
We understand that handing over personal details and payment information to any online platform requires trust. This policy is written to give you a clear and honest picture of exactly what happens with your data — not in legal language designed to obscure meaning, but in straightforward English that Pakistani players can actually read and understand.
By registering an account on pk21 report, you confirm that you have read this Privacy Policy and that you consent to the collection and use of your data as described here. This policy should be read alongside the Terms and Conditions and the Responsible Gaming policy, both of which form part of your agreement with the platform.
If you have any questions about this policy or about how your data is handled, you can contact the support team at any time — details are in Section 13.
pk21 report collects personal information in three main ways: information you provide directly when registering or using the platform, information collected automatically during your use of the platform, and information obtained from third-party sources for verification purposes where applicable.
When you register an account or interact with the platform, you may provide the following types of information:
When you access pk21 report, certain technical information is collected automatically by the platform's systems. This includes:
This automatically collected data is used primarily for platform security, fraud prevention, improving platform performance and ensuring compliance with responsible gaming obligations. It is not used for external advertising profiling.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Name, DOB, CNIC / passport | Account verification, age confirmation |
| Contact Data | Email address, phone number | Account communication, support |
| Payment Data | JazzCash / Easypaisa / bank details | PKR deposits and withdrawals |
| Technical Data | IP address, device, browser | Security, fraud prevention |
| Gaming Activity | Bet history, session data | Account management, responsible gaming |
| Communication Data | Support chat logs, emails | Support quality, dispute resolution |
pk21 report uses your personal data only for purposes that are directly connected to operating the platform and serving your account. We do not use your data in ways that would surprise you or that you have not been informed about through this policy.
The main purposes for which your data is used include:
Because pk21 report processes real-money transactions in PKR, payment data is handled with a higher level of care than general account data. When you make a deposit or request a withdrawal via JazzCash, Easypaisa, Raast or bank transfer, the transaction is processed through secure payment channels.
Full payment credentials — such as your full JazzCash PIN, complete bank account number or card details — are not stored unencrypted on pk21 report servers after a transaction is complete. Where a payment method needs to be saved to your account for future withdrawals, only a masked reference is stored (for example, the last four digits of an account number), not the complete credentials.
Payment data is used solely for processing the transaction you have initiated. It is not shared with third parties for marketing purposes and is not used to build financial profiles of players beyond what is required for fraud prevention and anti-money laundering compliance.
pk21 report does not sell your personal data to third parties. Your data may be shared only in the following limited and specific circumstances:
To process deposits and withdrawals in PKR, the platform shares the minimum necessary payment information with payment service providers including JazzCash, Easypaisa, Raast and banking partners. These providers are engaged under contractual obligations that require them to handle your data securely and use it only for the purpose of processing the specific transaction.
Where the platform uses third-party identity verification services to confirm the age and identity of players, the relevant documents or data points are shared with those services for that specific verification purpose only. Verified data is not retained by the verification service beyond what is required for the verification process.
pk21 report uses third-party technology providers for services such as platform hosting, data storage, customer support tools and gaming software. These providers only access data that is necessary to perform their specific service and are bound by contractual data protection obligations.
The platform may disclose personal data where required to do so by applicable law, court order or in response to a valid legal request from a competent authority. In such cases, only the minimum data required to comply with the specific legal obligation will be disclosed.
In the event of a merger, acquisition or transfer of platform assets, player data may be transferred as part of that transaction. In such circumstances, the platform will take reasonable steps to ensure that the receiving entity is bound by privacy obligations equivalent to those set out in this policy, and affected players will be notified in advance where practicable.
pk21 report uses cookies and similar tracking technologies on the website and within the app. Cookies are small data files stored on your device that help the platform function correctly and improve your experience.
These cookies are required for the platform to work. They handle functions such as keeping you logged in during your session, remembering your language and display preferences, and maintaining the security of your account session. Without these cookies, core platform features cannot function.
The platform uses analytics tools to understand how players use the site — for example, which pages are visited most frequently, how long sessions last and where players encounter issues. This data is collected in aggregate and anonymised form and is used solely to improve the platform. It is not linked to your individual identity for external advertising purposes.
Functional cookies remember choices you have made, such as your preferred game category, notification preferences or responsible gaming settings. These make the platform experience more personalised without requiring you to reconfigure settings every visit.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling essential cookies may affect your ability to use certain platform features, including account login and session management.
pk21 report retains your personal data for as long as your account is active and for a reasonable period thereafter. The specific retention period depends on the type of data and the purpose for which it was collected.
When data is no longer required for any of the purposes described in this policy and no legal retention obligation applies, it is securely deleted or anonymised. Anonymised data, from which your identity cannot reasonably be determined, may be retained indefinitely for aggregate statistical analysis.
pk21 report implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, loss, misuse or disclosure. While no online platform can guarantee absolute security, the measures in place represent a genuine commitment to protecting your information.
Key security measures include:
You also play an important role in keeping your account secure. Always use a strong, unique password for your pk21 report account. Do not share your login credentials with anyone. Log out of the platform when using a shared or public device. If you suspect any unauthorised activity on your account, contact support immediately.
As a player on pk21 report, you have rights in relation to your personal data. These rights can be exercised by contacting the support team — details are in Section 13. The platform will respond to valid requests within a reasonable timeframe.
You can request a copy of the personal data that pk21 report holds about you at any time.
You can request correction of any personal data that is inaccurate or incomplete via your account settings or support.
You can request deletion of your personal data where there is no legal obligation requiring its continued retention.
You can object to certain uses of your data, including any direct marketing communications from the platform.
You can request a copy of data you have provided to pk21 report in a structured, machine-readable format.
In certain circumstances you can request that processing of your data be restricted while a query or dispute is resolved.
To exercise any of the above rights, contact the pk21 report support team via live chat or email as described in Section 13. The platform may need to verify your identity before processing a request to ensure the security of your data.
pk21 report is strictly an adults-only platform. No player under the age of 18 is permitted to register an account, make a deposit or participate in any wagering activity on the platform. This requirement is enforced through the age verification process during registration and through identity verification checks conducted by the platform.
The platform does not knowingly collect personal data from anyone under the age of 18. If it is discovered that an account has been registered by or on behalf of a minor, the account will be immediately suspended, all data associated with the account will be reviewed and handled in accordance with applicable obligations, and any deposits made will be returned to the payment method used where possible.
Parents and guardians are encouraged to make use of parental control tools available through internet service providers and device manufacturers to restrict access to online gaming platforms for minors in their household.
If you have opted in to marketing communications during registration or subsequently via your account settings, pk21 report may send you promotional emails or in-app notifications about new games, cricket and PSL betting promotions, bonus offers, VIP programme updates and platform news.
Marketing communications are sent only to players who have actively opted in. You can opt out of marketing communications at any time by updating your notification preferences in your account settings or by clicking the unsubscribe link in any marketing email. Opting out of marketing does not affect transactional communications — you will still receive important account notifications such as deposit confirmations, withdrawal updates and security alerts.
pk21 report does not share your contact details with third parties for their own marketing purposes. Any promotions communicated to you are exclusively about pk21 report products and services.
pk21 report may update this Privacy Policy from time to time to reflect changes in platform operations, legal obligations or best practice. The date at the top of this page will always reflect when the policy was last revised.
For changes that are material — meaning they significantly affect how your data is used or the rights available to you — the platform will notify registered players through the account dashboard notification system or via the email address registered on the account. For minor or clarificatory changes, updating the published policy on this page is sufficient notice.
Continued use of the platform after a revised Privacy Policy has been published constitutes your acceptance of the updated terms. If you do not agree with any revision, you should discontinue use of the platform and contact support to discuss account closure options.
For any questions about this Privacy Policy, to exercise your data rights, or to raise a concern about how your personal information is being handled, please contact the pk21 report support team. All privacy-related requests are handled by the support team and escalated internally as needed.
When submitting a data access, correction or deletion request, please include your registered account email address and a brief description of your request. The platform may need to verify your identity before processing the request to ensure your data is protected.
For concerns specifically related to responsible gaming tools, deposit limits or self-exclusion, please visit the Responsible Gaming page where dedicated tools and guidance are available directly from your account.
Now that you know how pk21 report handles your privacy, create your account and enjoy cricket betting, PSL markets, live casino, fish games and bingo — all in PKR with JazzCash and Easypaisa support.